Account Manager

  • New York, NY
  • |
  • Job ID #8975

Company:

An established social media platform is looking for an Account Manager for their NY office.

Responsibilities:

  • Manage and grow post-sale client relationships with advertisers of all sizes
  • Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution
  • Work with internal teams to guide inventory allocation
  • Monitor and analyze ad campaigns, and proactively take initiative to improve results
  • Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign
  • Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
  • Share marketplace feedback and guide our advertising strategy
  • Support and work with sales team on pre-sale research and pitch
  • Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team

Qualifications:

  • Experience in account management/client services roles in digital marketing – agency experience is a big plus
  • Experience managing branding advertisers with a deep understanding of their challenges
  • Ability to analyze data and identify insights to assess campaign performance
  • Proactive attitude with excellent project management, organizational, and analytical skills
  • Experience diagnosing and solving technical problems with product and engineering teams is a big plus
  • Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders
  • Experience using Excel or Google Sheets
  • High attention to detail and very organized
  • Self-starter, fast learner who has critical thinking

 

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