Summary:

A top media and marketing company is seeking a Client Services Manager who will be responsible for the conceiving, managing and executing online marketing initiatives and management of all advertising programs and associated revenue pre- and post-sale.

Responsibilities:

• Respond to RFPs, develop media plans and presentations in line with strategic marketing goals
• Execute and implement advertising campaigns to ensure accurate impression, performance and revenue delivery
• Take a leadership role to coordinate efforts between other cross-functional teams as necessary
• Work with Ad Operations to ensure clients ads are trafficked, monitored, and optimized
• Maximize campaign performance and company revenue by preparing reports, analyzing data, preparing recommendations and initiating tactical optimizations to further increase success rate and renew/grow current business
• Work closely with Advertising Operations and Advertising Sales on budget forecasting and revenue/pipeline monitoring
• Update contract management system with campaign change orders and alert team of changes that will affect revenue
• Reduce account attrition by ensuring program goals are met and exceeded

Qualifications:

• Degree required; marketing or business degree preferred; additional digital marketing or sales experience may substitute for education on a year-for-year basis
• Marketing, sales and/or account management experience; including digital advertising experience
• Project management experience a plus
• Possess excellent organizational, interpersonal, and influential written and verbal communication skills; ability to quickly form relationships usually by telephone or email
• Ability to collaborate cross-functionally; ability to exercise judgment and flexibility in balancing program requirements, milestones, and keeping people and projects moving on schedule
• High attention to detail
• Strong analytical, quantitative and strategic problem solving
• Excellent grammar, spelling and proofreading skills
• Positive and confident disposition when responding to frequent deadlines for multiple customers (internal and external)
• High degree of proficiency in MS Office products; Ability to use databases; Excellent working knowledge of Excel, Word, PowerPoint, Outlook and the Internet
• Demonstrated ability to quickly build positive team relationships
• Be able to think strategically and act tactically